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News & Articles

Stay informed with the latest tips, guides, and news about appliance maintenance and repair.

The power came back on and now something is dead
Most appliances that die in a blackout do not die during it. They die in the second the power returns, and there are a few things worth doing before that happens.
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Dishwasher smells like a drain? Pull the filter out first
A dishwasher that stinks is almost never broken. It is holding onto food somewhere, and there are only about four places it can hide.
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Freezer not freezing? Read the frost before you panic
Ice everywhere or no ice at all tells you two completely different stories. Here is how to work out which fault you have got before the food goes off.
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Gas burner clicks but won't light? Start with the cap
The clicking means the spark is fine. Nine times out of ten the burner cap is sitting crooked or the ports are blocked, and that part you can fix yourself.
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Rangehood gone weak? It's usually the filters, not the motor
The kitchen holds last night's dinner, the windows fog and grease creeps onto the cupboards. Before you write off the motor, pull the filters out.
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Microwave runs but the food's still cold? Here's what's happening
The plate spins, the light's on, the timer counts down, and dinner comes out cold. That points to the high-voltage side, and it is the one appliance we tell people not to open.
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Is your fridge door seal shot? How to check, and when to replace it
A tired door seal makes the fridge sweat, ice up and run all day. The paper test tells you in a minute, and here is what a new seal is actually worth.
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Induction Cooktop Not Working? Troubleshooting Guide
Induction cooktop not turning on, not heating or flashing an error? Often it's the cookware or a locked panel, not a fault. Here's how to check.
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Dryer Not Heating or Taking Too Long to Dry?
A dryer that runs but won't heat, or takes two cycles to dry a load, is usually choked by lint or has a failed element. Here's what to check.
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Why Is My Fridge Making a Loud Noise?
Buzzing, humming, clicking or rattling? Some fridge noises are normal and some are a warning. Here's how to tell the difference and what to do.
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Oven Not Heating Up? Common Faults and Fixes
An oven that won't heat, or won't hold temperature, usually comes down to the element, igniter or thermostat. Here's how to tell what's going on.
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Why Your Dishwasher Isn't Cleaning Dishes Properly
Dishes coming out gritty, filmy or still dirty? The fix is usually spray arms, filters or loading habits, not a new dishwasher. Here's what to check.
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Washing Machine Leaking Water? How to Find the Source
A leaking washer can come from the hoses, the door seal, the detergent drawer or the pump. Here's how to track down where the water is really coming from.
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Fridge Not Cold but Freezer Working? Here's Why
When the freezer is fine but the fridge section is warm, the cause is usually airflow, not a dead compressor. Here's what to check before you call for a repair.
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Washing Machine Not Draining or Spinning? Here's What to Check
A washer that leaves clothes soaking wet is usually a drainage or balance issue. Here are the common causes and what you can safely check yourself.
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Dishwasher Not Draining? Common Causes and How to Fix It
Standing water in the bottom of your dishwasher usually points to a blocked filter, hose or pump. Here's how to track down the cause and clear it.
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How to Clean a Front-Load Washing Machine (and Stop the Smell)
That musty smell coming from your front-loader is fixable. Here's how to deep-clean the seal, drawer and drum, and keep the odour from coming back.
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Wollongong Service Company Now Accepts Afterpay for All Appliance Repairs and Services
Wollongong Service Company now accepts Afterpay on all appliance assessments and repairs. Split the cost into four interest-free instalments, processed on-site after your quote.
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Powder vs Liquid Detergent: What Actually Matters
Powder or liquid is the wrong argument for your washing machine. For your dishwasher, the testing is clear. Here is what manufacturers and CHOICE actually say.
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Repair or replace? How to decide when an appliance breaks
The 50 percent rule, how long appliances should really last, and the consumer guarantee rights that might get a newer machine fixed for free.
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Book an Appliance Repair Online, Confirmed in Minutes
You can now book an appliance repair with us online and get your time slot confirmed within minutes, any hour of the day, from Helensburgh to Nowra.
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Appliance Repairs for Property Managers and Landlords
A broken appliance in a rental is often an urgent repair under NSW law. One call, we deal with the tenant, and you get a written report for the file.
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Appliance repairer or electrician? What NSW rules say
For a plug-in appliance, it is a repairer's job, not an electrician's, and NSW licensing rules draw a clear line at the powerpoint. Here is how it works.
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What authorised appliance repair actually means
Authorised repairer, manufacturer warranty, consumer guarantee: three different things. Here is what each one means when your appliance breaks down.
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What Actually Happens on an Appliance Repair Visit
The assessment fee, the diagnosis, the quote, the parts, the warranty. A straight run through what a repair visit involves and what it costs.
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Appliance playing up? What to check before you call
A handful of safe checks solve a surprising number of appliance faults. Here is what to look at yourself, and when it is time to book a repair.
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Cockroaches in your appliances, and what to do about it
Roaches love the warmth inside fridges, dishwashers and ovens, and their mess can short out a control board. Here is why, and how to keep them out.
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How to Make Your Dishwasher Last Longer
Most dishwashers die years early from neglected filters and clogged spray arms. Here is the maintenance that actually keeps one running.
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Why Regular Washing Machine Maintenance Is Worth It
The handful of washing machine maintenance jobs that actually prevent breakdowns and smells, and how often to do each one.
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What to Look for When Buying a Washing Machine
A repairer's view on choosing a washing machine: loader type, real capacity, star ratings, and the machines that actually last.
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The 5 Most Common Fridge Faults and What to Check
The five faults we see most on fridges, with the symptoms and the safe checks worth doing before you call a repairer.
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How to Choose an Appliance Repair Provider
What actually separates a good appliance repairer from a poor one: turnaround, parts access, fixed fees, warranty on the work, and honest reviews.
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