News & Articles

A radiant zone that stays cold, glows and then quits, or only ever gets warm. How to read what the glow is telling you before you spend anything, and why the switch is a better bet than the element.

No ice, a dispenser that has slowed to a dribble, or water on the floor behind the fridge. Most of it is the filter, the freezer temperature or a frozen fill tube, and only some of it is worth paying anyone for.

A fridge that pools water inside is usually not leaking at all. It is failing to drain melt water it was always going to make, and the fix is often a cup of warm water.

Damp, sour, burning or oily. Where the smell is tells you more than what it smells like, and one of them means stop using the machine tonight.

February is fridges. July is dryers. October is salt. After enough years the calendar tells you what is about to break, which means you can get in front of it.

Most machines sold in the last decade have no drying element at all. Once you know that, half the wet-dishes complaints stop being a fault and start being a habit.

Thumping, grinding, rattling or a flat hum. Four different noises, four different faults, and one hand test that tells them apart before anybody takes a panel off.

Thirty years of house calls between Helensburgh and Nowra teaches you which badge fails which way. Not a review, just what actually turns up in the van diary.

Three ways of drying clothes, three very different running costs, and three very different repair bills. What I would put in a garage laundry in Warrawong versus a cupboard in a Wollongong unit.

Uneven baking, a door that will not sit flush, a dial that lies to you. Door seals, dropped hinges and a drifting thermostat account for most of it, and two of the three you can check yourself.

Pyrolytic cleaning is the hardest thing an oven ever does, so it is also when things let go. Why the door stays shut, why the cycle refuses to start, and why the oven can be dead afterwards.

A dryer that hums with a dead drum is almost always mechanical rather than terminal. Spin the drum by hand and it tells you most of what you need to know.

Most appliances that die in a blackout do not die during it. They die in the second the power returns, and there are a few things worth doing before that happens.

A dishwasher that stinks is almost never broken. It is holding onto food somewhere, and there are only about four places it can hide.

Ice everywhere or no ice at all tells you two completely different stories. Here is how to work out which fault you have got before the food goes off.

The clicking means the spark is fine. Nine times out of ten the burner cap is sitting crooked or the ports are blocked, and that part you can fix yourself.

The kitchen holds last night's dinner, the windows fog and grease creeps onto the cupboards. Before you write off the motor, pull the filters out.

The plate spins, the light's on, the timer counts down, and dinner comes out cold. That points to the high-voltage side, and it is the one appliance we tell people not to open.

A tired door seal makes the fridge sweat, ice up and run all day. The paper test tells you in a minute, and here is what a new seal is actually worth.

Induction cooktop not turning on, not heating or flashing an error? Often it's the cookware or a locked panel, not a fault. Here's how to check.

A dryer that runs but won't heat, or takes two cycles to dry a load, is usually choked by lint or has a failed element. Here's what to check.

Buzzing, humming, clicking or rattling? Some fridge noises are normal and some are a warning. Here's how to tell the difference and what to do.

An oven that won't heat, or won't hold temperature, usually comes down to the element, igniter or thermostat. Here's how to tell what's going on.

Dishes coming out gritty, filmy or still dirty? The fix is usually spray arms, filters or loading habits, not a new dishwasher. Here's what to check.

A leaking washer can come from the hoses, the door seal, the detergent drawer or the pump. Here's how to track down where the water is really coming from.

When the freezer is fine but the fridge section is warm, the cause is usually airflow, not a dead compressor. Here's what to check before you call for a repair.

A washer that leaves clothes soaking wet is usually a drainage or balance issue. Here are the common causes and what you can safely check yourself.

Standing water in the bottom of your dishwasher usually points to a blocked filter, hose or pump. Here's how to track down the cause and clear it.

That musty smell coming from your front-loader is fixable. Here's how to deep-clean the seal, drawer and drum, and keep the odour from coming back.

Wollongong Service Company now accepts Afterpay on all appliance assessments and repairs. Split the cost into four interest-free instalments, processed on-site after your quote.

Powder or liquid is the wrong argument for your washing machine. For your dishwasher, the testing is clear. Here is what manufacturers and CHOICE actually say.

The 50 percent rule, how long appliances should really last, and the consumer guarantee rights that might get a newer machine fixed for free.

You can now book an appliance repair with us online and get your time slot confirmed within minutes, any hour of the day, from Helensburgh to Nowra.

A broken appliance in a rental is often an urgent repair under NSW law. One call, we deal with the tenant, and you get a written report for the file.

For a plug-in appliance, it is a repairer's job, not an electrician's, and NSW licensing rules draw a clear line at the powerpoint. Here is how it works.

Authorised repairer, manufacturer warranty, consumer guarantee: three different things. Here is what each one means when your appliance breaks down.

The assessment fee, the diagnosis, the quote, the parts, the warranty. A straight run through what a repair visit involves and what it costs.

A handful of safe checks solve a surprising number of appliance faults. Here is what to look at yourself, and when it is time to book a repair.

Roaches love the warmth inside fridges, dishwashers and ovens, and their mess can short out a control board. Here is why, and how to keep them out.

Most dishwashers die years early from neglected filters and clogged spray arms. Here is the maintenance that actually keeps one running.

The handful of washing machine maintenance jobs that actually prevent breakdowns and smells, and how often to do each one.

A repairer's view on choosing a washing machine: loader type, real capacity, star ratings, and the machines that actually last.

The five faults we see most on fridges, with the symptoms and the safe checks worth doing before you call a repairer.

What actually separates a good appliance repairer from a poor one: turnaround, parts access, fixed fees, warranty on the work, and honest reviews.