Microwave Repair Services
Expert repair services throughout Wollongong & Illawarra
Microwave repairs, and some honest advice first
We will start with the part most repairers skip. A lot of microwave faults are not worth fixing, and we would rather tell you that up front than take an assessment fee to confirm it.
A benchtop microwave that has stopped heating is often close to the cost of a new one to repair, once you factor in the part and the labour. Where a repair genuinely stacks up is with built-in, over-range and drawer microwaves, the kind that sit in a cabinetry cut-out and cost several hundred dollars to replace. Those are worth diagnosing, and that is where most of our microwave work is.
If you are on the fence, our guide to repairing versus replacing an appliance walks through how to think about it, and the ACCC's page on repair, replace and refund rights is worth a read if the unit is still within a reasonable life for what you paid.
What tends to go wrong
Runs but does not heat. The turntable spins, the light comes on, the timer counts down, but the food stays cold. That points to the high-voltage side, usually the magnetron, the HV diode or the capacitor. On a benchtop unit this is the fault where replacement often wins on cost.
Dead, no power at all. No display, nothing. Frequently a blown line fuse or a failed door interlock switch. The door switches are a safety system, and a worn one can cut all power rather than let the microwave run with the door ajar.
Turntable not turning. Uneven heating, cold spots. Usually a worn turntable motor or a cracked drive coupling, both cheap parts, so this is one of the more repair-worthy faults on a benchtop model.
Sparking or arcing inside. Stop using it. The common causes are a burnt or missing waveguide cover, baked-on food splatter, or metal left inside. A damaged waveguide cover is a genuine repair; a dirty cavity just needs a clean.
A few things to try before you book
- Rule out the power point. Plug something else into the same socket, or the microwave into a different one. A tripped point or a dead socket looks exactly like a dead microwave.
- Check the door is closing fully. If the latch is not seating, the interlock switches will not let it start. A bit of stuck-on grime on the latch is enough.
- Never run it empty. Firing a microwave with nothing inside to absorb the energy can damage the magnetron. If yours has been run empty, that may be your fault.
- Clean the waveguide cover. That small mica panel on the inside wall can char and cause sparking. If it is only dirty, wipe it; if it is burnt through, that is a part.
The safety bit, and why we do not recommend DIY inside a microwave
Even unplugged, a microwave's high-voltage capacitor can hold a serious charge for a long time. This is the one appliance where opening the case yourself is genuinely dangerous, and it is why "how to fix your microwave" videos come with warnings. Leave the inside to someone with the gear to discharge it safely.
Getting it sorted
If it is a built-in or over-range unit, or you would rather have someone confirm whether a repair is worth it, book us in. We see everything from Samsung and LG benchtops to integrated Smeg and Westinghouse units in kitchen cabinetry. A technician diagnoses the fault on site and gives you a straight quote and a straight opinion before any work starts. It is fine to walk away at the assessment if replacing makes more sense; you will not be talked into a repair that does not pay for itself. On an older model it is also worth checking the product safety recalls list.
The assessment fee is $125 across the Illawarra and $145 further out on the South Coast, and repairs carry our warranty. Book online or call 02 4229 3777.
Why Choose Us for Microwave Repair?
Experience the difference with Illawarra's most trusted appliance repair service
Expert Technicians
Specialised training in Microwave repair with access to technical documentation and diagnostics.
Same-Day Service
Fast Microwave repairs available throughout the Illawarra region when you need them most.
Transparent Pricing
Fixed assessment fee of $125-145 with upfront quotes before any repair work begins.
Quality Guarantee
All Microwave repairs backed by our comprehensive warranty and 40+ years of experience.
We Service All Illawarra and South Coast Suburbs
We provide microwave repair services throughout the Illawarra region
Service Area Legend
Primary Service Area
Same-day service • $125 call out
Extended Service Area
Scheduled service • $145 call out
Zoom and pan to explore our service coverage
Primary Service Area
Austinmer to Shell Cove
Call out and assessment fee
Shellharbour Area(8)
Southern Wollongong(7)
Central Wollongong(9)
Lake Illawarra(3)
Extended Service Area
Helensburgh to Nowra
Call out and assessment fee
Northern Suburbs(7)
Kiama Region(6)
Doug Roberts
Very happy. I rang for service on Tuesday and a visit was arranged for the next day. The man texted me to say he was on the way and arrived soon after. He was able to tell me what he thought was the problem and an estimate of the cost if he were correct. He was right, had the necessary parts in his truck and fixed our machine straight away. Would recommend.
Anne Biswas
Very prompt service. Rang late the afternoon before and a technician was at my house the next morning. Problem fixed in no time. Definitely will use this service again.
David Nagle
I would like to congratulate Wollongong Service Company by their representative Joe as efficient, professional and very helpful. Not only did he sort out our bar fridge he gave insightful tips for other appliances.Highly recommended.
Christopher Wiles
Excellent service provided by the two technicians for our small job rectifying our range hood, friendly, helpful, well presented. Very impressed with the customer service from Wollongong Service Company
John & Nicola Maguire
Great job done. Extremely professional with prompt friendly service
Aaron Little
Very happy with the service - efficient fix once a date and time that suited could be nailed down that suited my off work time and their schedule.
Mahmoud el Bably
Communication was clear and professional. Prompt service. Polite and professional technician who readily got to the problem with the dishwasher and fixed it on the first visit. Highly recommended. Many thanks.
Tony Koloski
Julie, Donna and the staff from Wollongong Service Company were so professional in helping and advising me of the options to repair a leaking hose in my dishwasher. They finished the job that was originally diagnosed by another party and actually changed all the hoses in my dishwasher for a little more than the price I was quoted to only change 1 hose by the original party (after paying that party a service call fee initially) and did not charge me any service call fee. I would highly recommend Wollongong Service Company to anyone in need of appliance repairs. Their tradesmen were very informative and friendly during the repair also. Thanks to all the staff at Wollongong Service Company, much appreciated.
Mark Terechovs
I was most impressed with the service. The service person turned up on time, with a text before hand. He was friendly, polite and most all respectful of my property taking the time to clean up. He also offered advice for future reference. Based on my experience I can highly recommend Wollongong Service Company.
Alida Anna Betags
My washing machine stopped working and I called Wollongong Service Company and they were able to send someone out within a couple of hours to have a look at it. Fortunately, it was a very quick and easy fix. Would recommend.
Frank Stephenson
A great experience everybody was so friendly. The repair man who turned up was fast good and friendly.
Jan Riley
My local repairer could not come to my house for 2 weeks to look at my washing machine because they were fully booked out and so they said to contact Wollongong Service Company to see if they could look at my machine sooner. So I contacted this company and the very next day someone came out and found the problem with my machine. So a part had to be ordered and within a short period of time my machine was fixed. This company is excellent to deal with and the repairer (Jye) was so nice and respectful of my house. I will most certainly be calling this company again if I have any appliance problems in the future and I can't thank them enough for all of their help. I am so happy!
Walter Bellinato
Our technician was courteous, friendly and repaired our washing machine quickly and efficiently. Would highly recommend them.
Sam Denne
Was a great service call, very knowledgeable and resolved the issue quickly!
Jo MOS
What a great service. Joe had everything sorted for me so promptly. Arrived on time, so polite and took the time to explain the issue to me. Thanks, well done to you for providing such a great service, highly recommend 👌
Carla Gigliotti
This amazing local, family run business has been generous enough to provide sponsorship to our U/12’s Oztag team for their upcoming season. Not only providing the kids with their jerseys but giving them a true sense of belonging and community spirit. Their kindness and generosity are truly amazing! Highly recommend supporting this local business!
Debbie Stephenson
Jozo arrived early sorted my fridge problem put it all back together. Was very informative about issue. Quote arrived within hours and waiting for repair now. Lovely people to deal with. Donna was very helpful too
Em
So incredibly grateful This small, local business truly makes a difference in our community by generously sponsoring our teams Oz Tag shirts for our local upcoming summer competition for young kids. Their support not only helps keep children active but also shows their commitment to nurturing local talent and fostering community spirit. Their kindness and dedication are truly commendable. It’s wonderful to see such a humble business making a positive impact. Highly recommend supporting them!
Troy Omaye
Had problem with oven door , had multiple companies come out and look . Not one could fix the issue or told us it was a different problem. The lovely gentleman turned up and took 2 minutes of his time to fix the problem completely. Would definitely recommend this local company. A++ service and communication.
Livey Bones
A big thanks to Brendan & Max for the installation of my air con today. Brendan and Max are an excellent team, fast & efficient and even take the packaging with them. You couldn't ask for better service. I will definitely be using Wollongong Service Company for future electrical work. Thanks guys, job well done.
Doug Roberts
Very happy. I rang for service on Tuesday and a visit was arranged for the next day. The man texted me to say he was on the way and arrived soon after. He was able to tell me what he thought was the problem and an estimate of the cost if he were correct. He was right, had the necessary parts in his truck and fixed our machine straight away. Would recommend.
Anne Biswas
Very prompt service. Rang late the afternoon before and a technician was at my house the next morning. Problem fixed in no time. Definitely will use this service again.
David Nagle
I would like to congratulate Wollongong Service Company by their representative Joe as efficient, professional and very helpful. Not only did he sort out our bar fridge he gave insightful tips for other appliances.Highly recommended.
Christopher Wiles
Excellent service provided by the two technicians for our small job rectifying our range hood, friendly, helpful, well presented. Very impressed with the customer service from Wollongong Service Company
John & Nicola Maguire
Great job done. Extremely professional with prompt friendly service
Aaron Little
Very happy with the service - efficient fix once a date and time that suited could be nailed down that suited my off work time and their schedule.
Mahmoud el Bably
Communication was clear and professional. Prompt service. Polite and professional technician who readily got to the problem with the dishwasher and fixed it on the first visit. Highly recommended. Many thanks.
Tony Koloski
Julie, Donna and the staff from Wollongong Service Company were so professional in helping and advising me of the options to repair a leaking hose in my dishwasher. They finished the job that was originally diagnosed by another party and actually changed all the hoses in my dishwasher for a little more than the price I was quoted to only change 1 hose by the original party (after paying that party a service call fee initially) and did not charge me any service call fee. I would highly recommend Wollongong Service Company to anyone in need of appliance repairs. Their tradesmen were very informative and friendly during the repair also. Thanks to all the staff at Wollongong Service Company, much appreciated.
Mark Terechovs
I was most impressed with the service. The service person turned up on time, with a text before hand. He was friendly, polite and most all respectful of my property taking the time to clean up. He also offered advice for future reference. Based on my experience I can highly recommend Wollongong Service Company.
Alida Anna Betags
My washing machine stopped working and I called Wollongong Service Company and they were able to send someone out within a couple of hours to have a look at it. Fortunately, it was a very quick and easy fix. Would recommend.
Frank Stephenson
A great experience everybody was so friendly. The repair man who turned up was fast good and friendly.
Jan Riley
My local repairer could not come to my house for 2 weeks to look at my washing machine because they were fully booked out and so they said to contact Wollongong Service Company to see if they could look at my machine sooner. So I contacted this company and the very next day someone came out and found the problem with my machine. So a part had to be ordered and within a short period of time my machine was fixed. This company is excellent to deal with and the repairer (Jye) was so nice and respectful of my house. I will most certainly be calling this company again if I have any appliance problems in the future and I can't thank them enough for all of their help. I am so happy!
Walter Bellinato
Our technician was courteous, friendly and repaired our washing machine quickly and efficiently. Would highly recommend them.
Sam Denne
Was a great service call, very knowledgeable and resolved the issue quickly!
Jo MOS
What a great service. Joe had everything sorted for me so promptly. Arrived on time, so polite and took the time to explain the issue to me. Thanks, well done to you for providing such a great service, highly recommend 👌
Carla Gigliotti
This amazing local, family run business has been generous enough to provide sponsorship to our U/12’s Oztag team for their upcoming season. Not only providing the kids with their jerseys but giving them a true sense of belonging and community spirit. Their kindness and generosity are truly amazing! Highly recommend supporting this local business!
Debbie Stephenson
Jozo arrived early sorted my fridge problem put it all back together. Was very informative about issue. Quote arrived within hours and waiting for repair now. Lovely people to deal with. Donna was very helpful too
Em
So incredibly grateful This small, local business truly makes a difference in our community by generously sponsoring our teams Oz Tag shirts for our local upcoming summer competition for young kids. Their support not only helps keep children active but also shows their commitment to nurturing local talent and fostering community spirit. Their kindness and dedication are truly commendable. It’s wonderful to see such a humble business making a positive impact. Highly recommend supporting them!
Troy Omaye
Had problem with oven door , had multiple companies come out and look . Not one could fix the issue or told us it was a different problem. The lovely gentleman turned up and took 2 minutes of his time to fix the problem completely. Would definitely recommend this local company. A++ service and communication.
Livey Bones
A big thanks to Brendan & Max for the installation of my air con today. Brendan and Max are an excellent team, fast & efficient and even take the packaging with them. You couldn't ask for better service. I will definitely be using Wollongong Service Company for future electrical work. Thanks guys, job well done.
