Wollongong Service Company logo
LG logo

LG Appliance Repairs

Expert LG appliance repairs. Specialising in Direct Drive washers, Linear Compressor fridges, and smart technology.

Why Choose Us for LG Appliance Repairs in Wollongong?

LG's innovative technologies like Direct Drive motors, Linear Compressor refrigeration, and SmartThinQ connectivity require specialised knowledge for proper servicing. Our technicians undergo regular training on LG's latest developments, understanding the intricate systems that make LG appliances energy-efficient and feature-rich. We've invested in LG-specific diagnostic tools that communicate with your appliance's onboard systems.

Our 40-year presence in the Illawarra means we've grown alongside LG's evolution in the Australian market. We understand how coastal conditions affect LG's electronics and use this knowledge to provide better service. From traditional LG appliances to the latest WiFi-enabled models, we have the expertise to diagnose and repair efficiently, often completing repairs same-day.

What LG Technologies Can We Service?

LG pioneers appliance technology, and we service it all. We repair Linear Compressor fridges with their efficient, quiet operation and 10-year warranty backing. Our expertise covers Door-in-Door refrigerators, providing convenient access while maintaining temperature stability. We service LG's Multi-Air Flow systems ensuring even cooling throughout the fridge cavity.

For washing machines, we're specialists in Direct Drive technology where the motor connects directly to the drum, eliminating belts and reducing noise. We repair TrueSteam systems generating real steam for better cleaning and allergen removal. Our technicians handle 6 Motion DD technology, understanding each wash motion's purpose and common failure points. We also service LG's innovative dishwashers, dryers with heat pump technology, and smart appliances throughout the range.

How Do We Handle LG Error Codes?

LG appliances communicate through specific error codes, but understanding their true meaning requires expertise beyond basic code lists. When your LG washing machine displays IE, OE, or LE codes, we know to check beyond the obvious. IE (water inlet error) might indicate faulty valves, blocked filters, or control board issues. OE (drainage error) could stem from pump problems, blockages, or even control board failures.

Our diagnostic process involves systematic testing of components indicated by error codes while remaining aware that codes sometimes misdirect. We verify actual component operation rather than simply replacing parts based on codes. This thorough approach prevents unnecessary part replacement and ensures we solve the real problem, not just clear the error code temporarily.

What Are Common LG Appliance Problems?

LG washing machines frequently develop drainage issues, often from pump blockages or failures. The famous LE error (locked motor) typically indicates hall sensor problems or control board issues rather than actual motor failure. Door lock mechanisms sometimes fail, preventing cycle starts. Direct Drive machines may develop bearing wear, causing noise and vibration.

LG fridges commonly experience Linear Compressor failures, though many qualify for extended warranty coverage. Ice makers frequently malfunction, particularly in Door-in-Door models. Temperature inconsistencies often trace to failed sensors or control board problems. LG dishwashers may develop wash motor issues or experience touchpad failures. Understanding these patterns helps us arrive prepared with likely needed parts.

Can You Repair LG Smart Appliances?

Absolutely. LG's SmartThinQ technology adds convenience but also complexity to repairs. We troubleshoot connectivity issues, app integration problems, and smart feature malfunctions. When your LG appliance won't connect to WiFi, fails to respond to app commands, or shows smart feature errors, we systematically diagnose both hardware and software components.

Smart diagnosis features in LG appliances actually help our repair process. We use LG's Smart Diagnosis system to retrieve error history and operational data. However, we go beyond automated diagnosis, understanding that smart features sometimes mask traditional mechanical problems. Our comprehensive approach ensures all aspects of your LG appliance function correctly, from basic operation to advanced smart features.

How Do You Source LG Spare Parts?

We maintain strong relationships with LG parts suppliers, ensuring access to genuine components. Our workshop stocks common LG parts including pumps, door seals, sensors, and filters for popular models. This inventory enables same-day repairs for many issues. When specialised parts are needed, our supplier network often provides next-day delivery throughout the Illawarra.

For older LG models, we've developed sources for discontinued parts. We understand LG's part numbering system and cross-compatibility between models. Sometimes newer improved parts supersede original components, which we identify and utilise. This parts expertise, combined with our diagnostic skills, means efficient repairs that restore your LG appliance's functionality quickly.

What About LG's Extended Warranties?

LG offers extended warranties on specific components like Linear Compressors and Direct Drive motors. We're familiar with these warranty terms and help customers understand their coverage. For in-warranty repairs, we guide you through LG's process while offering to perform repairs if you prefer local service. For out-of-warranty repairs, we provide competitive alternatives to official service centres.

We're transparent about how different repair approaches might affect remaining warranties. Sometimes minor repairs preserve warranty coverage while solving immediate problems. Our experience with LG warranty claims helps customers make informed decisions about repair options. We'll always explain the most cost-effective approach for your situation.

How Long Do LG Repairs Typically Take?

Most LG repairs are completed during the initial visit, typically within 1-2 hours. Common issues like blocked pumps, failed door locks, or sensor replacements are straightforward with proper parts availability. Our technicians arrive equipped for likely repairs based on your described symptoms, improving first-visit completion rates.

Complex repairs involving control boards or compressor replacements may require parts ordering. We provide accurate timeframes and maintain communication throughout the process. LG's modular design often allows partial functionality while awaiting parts. We understand the inconvenience of appliance downtime and work efficiently to restore normal operation quickly.

Are Older LG Appliances Worth Repairing?

LG appliances generally offer excellent longevity, making repair economically viable for most models under 10 years old. Their quality construction and innovative features represent significant replacement cost. We assess each situation individually, considering repair cost against replacement value, overall appliance condition, and technological relevance.

Linear Compressor fridges and Direct Drive washing machines often justify repair even when older, given their original cost and continued efficiency. We provide honest assessments, sometimes recommending replacement when repair costs approach replacement value. Our goal is helping you make the best economic decision for your situation.

Why Is Local Service Better for LG Repairs?

While LG offers manufacturer service, choosing local specialists provides significant advantages. We offer faster response times, often same-day service compared to weeks-long waits. Our pricing is competitive, without call-out charges or inflated labour rates. As locals, we understand Illawarra-specific challenges like coastal corrosion and hard water effects on appliances.

Our family business values long-term relationships over quick profits. We service the same LG appliances throughout their lifespan, understanding each machine's history. This continuity provides better service outcomes. You deal directly with experienced technicians, not call centres. Our reputation depends on your satisfaction, driving our commitment to quality repairs.

Book Your LG Appliance Repair Today

Don't let LG appliance problems disrupt your routine. Contact Wollongong Service Company for expert repairs from technicians who understand LG's advanced technologies. Our fixed $99 assessment fee, same-day service availability, and comprehensive warranties provide peace of mind. We're equipped to handle everything from simple sensor replacements to complex smart system repairs.

Whether your Direct Drive washer is showing errors, your Linear Compressor fridge isn't cooling, or your SmartThinQ features aren't responding, we have the expertise to help. Trust the local specialists who combine decades of experience with current technical knowledge. Let us keep your LG appliances performing at their best.

Background texture

Expert Services

LG Appliances We Repair

Professional repair services for all major appliance brands with online booking available

Why Choose Us

Why Choose Us for LG Repairs?

Experience the difference with Illawarra's most trusted appliance repair service

Genuine Parts

We use genuine LG parts or high-quality alternatives that meet manufacturer specifications.

Brand Expertise

Our technicians receive ongoing training on LG technologies and repair procedures.

Fixed Pricing

Know exactly what you'll pay with our fixed assessment fee.

Warranty Protection

All LG repairs come with our comprehensive warranty for your peace of mind.

Service Areas & Pricing

We Service All Illawarra and South Coast Suburbs

We provide LG appliance repair services throughout the Illawarra region

Loading interactive map...

Service Area Legend

Primary Service Area

Same-day service • $125 call out

Extended Service Area

Scheduled service • $145 call out

Zoom and pan to explore our service coverage

Google
4.6
(214 reviews)
View all
Doug Roberts

Doug Roberts

Very happy. I rang for service on Tuesday and a visit was arranged for the next day. The man texted me to say he was on the way and arrived soon after. He was able to tell me what he thought was the problem and an estimate of the cost if he were correct. He was right, had the necessary parts in his truck and fixed our machine straight away. Would recommend.

Anne Biswas

Anne Biswas

Very prompt service. Rang late the afternoon before and a technician was at my house the next morning. Problem fixed in no time. Definitely will use this service again.

David Nagle

David Nagle

I would like to congratulate Wollongong Service Company by their representative Joe as efficient, professional and very helpful. Not only did he sort out our bar fridge he gave insightful tips for other appliances.Highly recommended.

Christopher Wiles

Christopher Wiles

Excellent service provided by the two technicians for our small job rectifying our range hood, friendly, helpful, well presented. Very impressed with the customer service from Wollongong Service Company

John & Nicola Maguire

John & Nicola Maguire

Great job done. Extremely professional with prompt friendly service

Aaron Little

Aaron Little

Very happy with the service - efficient fix once a date and time that suited could be nailed down that suited my off work time and their schedule.

Mahmoud el Bably

Mahmoud el Bably

Communication was clear and professional. Prompt service. Polite and professional technician who readily got to the problem with the dishwasher and fixed it on the first visit. Highly recommended. Many thanks.

Tony Koloski

Tony Koloski

Julie, Donna and the staff from Wollongong Service Company were so professional in helping and advising me of the options to repair a leaking hose in my dishwasher. They finished the job that was originally diagnosed by another party and actually changed all the hoses in my dishwasher for a little more than the price I was quoted to only change 1 hose by the original party (after paying that party a service call fee initially) and did not charge me any service call fee. I would highly recommend Wollongong Service Company to anyone in need of appliance repairs. Their tradesmen were very informative and friendly during the repair also. Thanks to all the staff at Wollongong Service Company, much appreciated.

Mark Terechovs

Mark Terechovs

I was most impressed with the service. The service person turned up on time, with a text before hand. He was friendly, polite and most all respectful of my property taking the time to clean up. He also offered advice for future reference. Based on my experience I can highly recommend Wollongong Service Company.

Alida Anna Betags

Alida Anna Betags

My washing machine stopped working and I called Wollongong Service Company and they were able to send someone out within a couple of hours to have a look at it. Fortunately, it was a very quick and easy fix. Would recommend.

Frank Stephenson

Frank Stephenson

A great experience everybody was so friendly. The repair man who turned up was fast good and friendly.

Jan Riley

Jan Riley

My local repairer could not come to my house for 2 weeks to look at my washing machine because they were fully booked out and so they said to contact Wollongong Service Company to see if they could look at my machine sooner. So I contacted this company and the very next day someone came out and found the problem with my machine. So a part had to be ordered and within a short period of time my machine was fixed. This company is excellent to deal with and the repairer (Jye) was so nice and respectful of my house. I will most certainly be calling this company again if I have any appliance problems in the future and I can't thank them enough for all of their help. I am so happy!

Walter Bellinato

Walter Bellinato

Our technician was courteous, friendly and repaired our washing machine quickly and efficiently. Would highly recommend them.

Sam Denne

Sam Denne

Was a great service call, very knowledgeable and resolved the issue quickly!

Jo MOS

Jo MOS

What a great service. Joe had everything sorted for me so promptly. Arrived on time, so polite and took the time to explain the issue to me. Thanks, well done to you for providing such a great service, highly recommend 👌

Carla Gigliotti

Carla Gigliotti

This amazing local, family run business has been generous enough to provide sponsorship to our U/12’s Oztag team for their upcoming season. Not only providing the kids with their jerseys but giving them a true sense of belonging and community spirit. Their kindness and generosity are truly amazing! Highly recommend supporting this local business!

Debbie Stephenson

Debbie Stephenson

Jozo arrived early sorted my fridge problem put it all back together. Was very informative about issue. Quote arrived within hours and waiting for repair now. Lovely people to deal with. Donna was very helpful too

Em

Em

So incredibly grateful This small, local business truly makes a difference in our community by generously sponsoring our teams Oz Tag shirts for our local upcoming summer competition for young kids. Their support not only helps keep children active but also shows their commitment to nurturing local talent and fostering community spirit. Their kindness and dedication are truly commendable. It’s wonderful to see such a humble business making a positive impact. Highly recommend supporting them!

Troy Omaye

Troy Omaye

Had problem with oven door , had multiple companies come out and look . Not one could fix the issue or told us it was a different problem. The lovely gentleman turned up and took 2 minutes of his time to fix the problem completely. Would definitely recommend this local company. A++ service and communication.

Livey Bones

Livey Bones

A big thanks to Brendan & Max for the installation of my air con today. Brendan and Max are an excellent team, fast & efficient and even take the packaging with them. You couldn't ask for better service. I will definitely be using Wollongong Service Company for future electrical work. Thanks guys, job well done.

Doug Roberts

Doug Roberts

Very happy. I rang for service on Tuesday and a visit was arranged for the next day. The man texted me to say he was on the way and arrived soon after. He was able to tell me what he thought was the problem and an estimate of the cost if he were correct. He was right, had the necessary parts in his truck and fixed our machine straight away. Would recommend.

Anne Biswas

Anne Biswas

Very prompt service. Rang late the afternoon before and a technician was at my house the next morning. Problem fixed in no time. Definitely will use this service again.

David Nagle

David Nagle

I would like to congratulate Wollongong Service Company by their representative Joe as efficient, professional and very helpful. Not only did he sort out our bar fridge he gave insightful tips for other appliances.Highly recommended.

Christopher Wiles

Christopher Wiles

Excellent service provided by the two technicians for our small job rectifying our range hood, friendly, helpful, well presented. Very impressed with the customer service from Wollongong Service Company

John & Nicola Maguire

John & Nicola Maguire

Great job done. Extremely professional with prompt friendly service

Aaron Little

Aaron Little

Very happy with the service - efficient fix once a date and time that suited could be nailed down that suited my off work time and their schedule.

Mahmoud el Bably

Mahmoud el Bably

Communication was clear and professional. Prompt service. Polite and professional technician who readily got to the problem with the dishwasher and fixed it on the first visit. Highly recommended. Many thanks.

Tony Koloski

Tony Koloski

Julie, Donna and the staff from Wollongong Service Company were so professional in helping and advising me of the options to repair a leaking hose in my dishwasher. They finished the job that was originally diagnosed by another party and actually changed all the hoses in my dishwasher for a little more than the price I was quoted to only change 1 hose by the original party (after paying that party a service call fee initially) and did not charge me any service call fee. I would highly recommend Wollongong Service Company to anyone in need of appliance repairs. Their tradesmen were very informative and friendly during the repair also. Thanks to all the staff at Wollongong Service Company, much appreciated.

Mark Terechovs

Mark Terechovs

I was most impressed with the service. The service person turned up on time, with a text before hand. He was friendly, polite and most all respectful of my property taking the time to clean up. He also offered advice for future reference. Based on my experience I can highly recommend Wollongong Service Company.

Alida Anna Betags

Alida Anna Betags

My washing machine stopped working and I called Wollongong Service Company and they were able to send someone out within a couple of hours to have a look at it. Fortunately, it was a very quick and easy fix. Would recommend.

Frank Stephenson

Frank Stephenson

A great experience everybody was so friendly. The repair man who turned up was fast good and friendly.

Jan Riley

Jan Riley

My local repairer could not come to my house for 2 weeks to look at my washing machine because they were fully booked out and so they said to contact Wollongong Service Company to see if they could look at my machine sooner. So I contacted this company and the very next day someone came out and found the problem with my machine. So a part had to be ordered and within a short period of time my machine was fixed. This company is excellent to deal with and the repairer (Jye) was so nice and respectful of my house. I will most certainly be calling this company again if I have any appliance problems in the future and I can't thank them enough for all of their help. I am so happy!

Walter Bellinato

Walter Bellinato

Our technician was courteous, friendly and repaired our washing machine quickly and efficiently. Would highly recommend them.

Sam Denne

Sam Denne

Was a great service call, very knowledgeable and resolved the issue quickly!

Jo MOS

Jo MOS

What a great service. Joe had everything sorted for me so promptly. Arrived on time, so polite and took the time to explain the issue to me. Thanks, well done to you for providing such a great service, highly recommend 👌

Carla Gigliotti

Carla Gigliotti

This amazing local, family run business has been generous enough to provide sponsorship to our U/12’s Oztag team for their upcoming season. Not only providing the kids with their jerseys but giving them a true sense of belonging and community spirit. Their kindness and generosity are truly amazing! Highly recommend supporting this local business!

Debbie Stephenson

Debbie Stephenson

Jozo arrived early sorted my fridge problem put it all back together. Was very informative about issue. Quote arrived within hours and waiting for repair now. Lovely people to deal with. Donna was very helpful too

Em

Em

So incredibly grateful This small, local business truly makes a difference in our community by generously sponsoring our teams Oz Tag shirts for our local upcoming summer competition for young kids. Their support not only helps keep children active but also shows their commitment to nurturing local talent and fostering community spirit. Their kindness and dedication are truly commendable. It’s wonderful to see such a humble business making a positive impact. Highly recommend supporting them!

Troy Omaye

Troy Omaye

Had problem with oven door , had multiple companies come out and look . Not one could fix the issue or told us it was a different problem. The lovely gentleman turned up and took 2 minutes of his time to fix the problem completely. Would definitely recommend this local company. A++ service and communication.

Livey Bones

Livey Bones

A big thanks to Brendan & Max for the installation of my air con today. Brendan and Max are an excellent team, fast & efficient and even take the packaging with them. You couldn't ask for better service. I will definitely be using Wollongong Service Company for future electrical work. Thanks guys, job well done.

Background pattern

Need Appliance Repair?

If you're experiencing issues with your appliances, our expert technicians are here to help. You can book a repair visit directly online.