Wollongong Service Company logo

The Best Appliance Assessment Rates.40+ Years Experience.

Wollongong Service Company proudly services the entire Illawarra region from Helensburgh to Kiama and the South Coast.

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Get your appliance repaired or serviced rapidly.

Step 1: Contact us

Contact us calling us on 02 4229 3777 or clicking contact us. One of our lovely support personnel will be in touch with you immediately.

Step 2: Call out

Once you book we will contact you and make an appointment during our office hours 7:30 to 5pm Monday to Friday with same-day service available. We will come out and see you and assess the situation with your appliance.

Step 3: Quote and Repair

We will tell you what is wrong straight up and provide you with a quote for the repair. If you accept the quote we will fix it on the spot if possible, otherwise our office will quote your on a repair.

Appliance Fixed!

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Brands We Service

Expert repairs for all major appliance brands with genuine parts and factory-trained technicians

Plus many more brands including premium and budget options

View All Brands
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Why Choose Wollongong Service Company?

Experience the difference with Illawarra's most trusted appliance repair service. Over 40 years of excellence serving your community.

Over 40 Years Experience

Family-owned and operated since the 1980s, serving the Illawarra community with honest, reliable service.

Fixed Price Assessment

Know exactly what you'll pay upfront. Our fixed assessment fee is $125 for the Illawarra and $145 for further out.

All Brands Serviced

Our technicians are trained to repair all major appliance brands, from budget to premium models.

Same-Day Service Available

We understand the urgency of appliance repairs. Same-day service available for most appliances.

Expert Knowledge

Deep understanding of all major brands with access to genuine parts and technical documentation.

Customer Focused

Hundreds of satisfied customers across the Illawarra. Your satisfaction is our top priority.

What Our Customers Say

With over 214 reviews and a 4.9 star rating, we're proud to be the Illawarra's most trusted appliance repair service.

Google
4.9
(214 reviews)
Christopher Wiles

Christopher Wiles

30 Apr 2025

Excellent service provided by the two technicians for our small job rectifying our range hood, friendly, helpful, well presented. Very impressed with the customer service from Wollongong Service Company

Tony Koloski

Tony Koloski

26 Nov 2024

Julie, Donna and the staff from Wollongong Service Company were so professional in helping and advising me of the options to repair a leaking hose in my dishwasher. They finished the job that was originally diagnosed by another party and actually changed all the hoses in my dishwasher for a little more than the price I was quoted to only change 1 hose by the original party (after paying that party a service call fee initially) and did not charge me any service call fee. I would highly recommend Wollongong Service Company to anyone in need of appliance repairs. Their tradesmen were very informative and friendly during the repair also. Thanks to all the staff at Wollongong Service Company, much appreciated.

Jan Riley

Jan Riley

25 Sept 2024

My local repairer could not come to my house for 2 weeks to look at my washing machine because they were fully booked out and so they said to contact Wollongong Service Company to see if they could look at my machine sooner. So I contacted this company and the very next day someone came out and found the problem with my machine. So a part had to be ordered and within a short period of time my machine was fixed. This company is excellent to deal with and the repairer (Jye) was so nice and respectful of my house. I will most certainly be calling this company again if I have any appliance problems in the future and I can't thank them enough for all of their help. I am so happy!

Carla Gigliotti

Carla Gigliotti

22 Aug 2024

This amazing local, family run business has been generous enough to provide sponsorship to our U/12โ€™s Oztag team for their upcoming season. Not only providing the kids with their jerseys but giving them a true sense of belonging and community spirit. Their kindness and generosity are truly amazing! Highly recommend supporting this local business!

Livey Bones

Livey Bones

2 Dec 2020

A big thanks to Brendan & Max for the installation of my air con today. Brendan and Max are an excellent team, fast & efficient and even take the packaging with them. You couldn't ask for better service. I will definitely be using Wollongong Service Company for future electrical work. Thanks guys, job well done.

Hazel Munoz

Hazel Munoz

16 Dec 2024

Service with a smile, patience & understanding & very friendly. Explained problem well & detailed how it was fixed. Quickly resolved also! Would highly recommend.

Matt Cooney

Matt Cooney

23 Jan 2024

These guys were great. From the phone service when booking the job to the service repair was excellent. Did what they said they would do and were in contact all the time. Timelines given were accurate and have to say the service guy Jye was the best I have dealt with in years. He was polite, chatty, friendly and offered a few tips for the future if other problems. Will definitely use these guys again.

Karen Aitken

Karen Aitken

15 Feb 2024

Great service. I had a dishwasher warranty claim. I was kept well informed with msg and emails. Lovely receptionist and helpful friendly technicians. I would highly recommend them and I would definitely use them in the future.

Max Schouten

Max Schouten

18 Feb 2025

Very professional, the technician knew exactly what the fridge issue was and fixed the issue

WILLBA Lindner

WILLBA Lindner

9 Dec 2024

On time. Polite. Clean. Friendly. Explained what he was doing. Would use him again any time. Really good service. ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘ Thank you ๐Ÿ˜Š

Christopher Wiles

Christopher Wiles

30 Apr 2025

Excellent service provided by the two technicians for our small job rectifying our range hood, friendly, helpful, well presented. Very impressed with the customer service from Wollongong Service Company

Tony Koloski

Tony Koloski

26 Nov 2024

Julie, Donna and the staff from Wollongong Service Company were so professional in helping and advising me of the options to repair a leaking hose in my dishwasher. They finished the job that was originally diagnosed by another party and actually changed all the hoses in my dishwasher for a little more than the price I was quoted to only change 1 hose by the original party (after paying that party a service call fee initially) and did not charge me any service call fee. I would highly recommend Wollongong Service Company to anyone in need of appliance repairs. Their tradesmen were very informative and friendly during the repair also. Thanks to all the staff at Wollongong Service Company, much appreciated.

Jan Riley

Jan Riley

25 Sept 2024

My local repairer could not come to my house for 2 weeks to look at my washing machine because they were fully booked out and so they said to contact Wollongong Service Company to see if they could look at my machine sooner. So I contacted this company and the very next day someone came out and found the problem with my machine. So a part had to be ordered and within a short period of time my machine was fixed. This company is excellent to deal with and the repairer (Jye) was so nice and respectful of my house. I will most certainly be calling this company again if I have any appliance problems in the future and I can't thank them enough for all of their help. I am so happy!

Carla Gigliotti

Carla Gigliotti

22 Aug 2024

This amazing local, family run business has been generous enough to provide sponsorship to our U/12โ€™s Oztag team for their upcoming season. Not only providing the kids with their jerseys but giving them a true sense of belonging and community spirit. Their kindness and generosity are truly amazing! Highly recommend supporting this local business!

Livey Bones

Livey Bones

2 Dec 2020

A big thanks to Brendan & Max for the installation of my air con today. Brendan and Max are an excellent team, fast & efficient and even take the packaging with them. You couldn't ask for better service. I will definitely be using Wollongong Service Company for future electrical work. Thanks guys, job well done.

Hazel Munoz

Hazel Munoz

16 Dec 2024

Service with a smile, patience & understanding & very friendly. Explained problem well & detailed how it was fixed. Quickly resolved also! Would highly recommend.

Matt Cooney

Matt Cooney

23 Jan 2024

These guys were great. From the phone service when booking the job to the service repair was excellent. Did what they said they would do and were in contact all the time. Timelines given were accurate and have to say the service guy Jye was the best I have dealt with in years. He was polite, chatty, friendly and offered a few tips for the future if other problems. Will definitely use these guys again.

Karen Aitken

Karen Aitken

15 Feb 2024

Great service. I had a dishwasher warranty claim. I was kept well informed with msg and emails. Lovely receptionist and helpful friendly technicians. I would highly recommend them and I would definitely use them in the future.

Max Schouten

Max Schouten

18 Feb 2025

Very professional, the technician knew exactly what the fridge issue was and fixed the issue

WILLBA Lindner

WILLBA Lindner

9 Dec 2024

On time. Polite. Clean. Friendly. Explained what he was doing. Would use him again any time. Really good service. ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘ Thank you ๐Ÿ˜Š

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Appliances We Repair

Expert on-site repair and servicing for all major appliance brands across the Illawarra, Shellharbour and Kiama regions

Frequently Asked Questions

Find answers to common questions about our appliance repair services

Will you be able to fix my problem?

Likely yes. We have been around since the 80s and have seen it all. We have the experience to fix your appliance quickly and efficiently.

How do I contact you?

Contact us by either calling or filling in the form above. One of our lovely support personnel will be in touch with you shortly.

Do you support my appliance?

We know all the major brands and have access to their parts. You can find the full list of brands we have authorised parts for on our brands page.

What payments do you accept?

We accept cash and major credit cards. Our technicians carry mobile payment machines.

Will you come to me?

We won't just come to you - but if you call in time it's likely we'll be there today and have it resolved on the spot.

Will I be surprised by the bill?

We are very straight forward with our pricing. We have a fixed assessment fee. If we can fix it on the spot we will and quote you for the repair. If we need to get or order parts we will provide you with a quote for the repair.

Latest News & Tips

Stay informed with expert advice on appliance maintenance and repair

The power came back on and now something is dead
Most appliances that die in a blackout do not die during it. They die in the second the power returns, and there are a few things worth doing before that happens.
Read full post
Dishwasher smells like a drain? Pull the filter out first
A dishwasher that stinks is almost never broken. It is holding onto food somewhere, and there are only about four places it can hide.
Read full post
Freezer not freezing? Read the frost before you panic
Ice everywhere or no ice at all tells you two completely different stories. Here is how to work out which fault you have got before the food goes off.
Read full post

Need Appliance Repair?

Experiencing issues with your appliances? Our expert technicians are here to help โ€” book a repair visit online or give us a call.

Book a Service

Need immediate assistance?

Call 02 4229 3777